Leadership Team

Mylissa Horrocks

Executive Director

Mylissa comes to Urban Balance with nearly 20 years experience supporting holistic behavioral health for individuals and vulnerable populations. A seasoned leader, she has most recently served as Director of Operations at the Memphis Family Connection Center - a multidisciplinary behavioral health clinic she co-founded. Mylissa's gift for strategic growth and development has afforded her opportunities in multiple sectors; healthcare, policy, technology, marketing, government and academics. In the past five years, she has developed novel programming to reduce disparities in justice-involved youth, has been active in response efforts to mitigate the opioid epidemic, and has consulted for the health technology and payments space. Mylissa obtained her Master’s in Public Health with a concentration in Health Systems and Policy from the University of Memphis, and she currently serves as adjunct professor of population health at Baptist College of Health Sciences.

Alison Thayer, LCPC, CEAP

Director of Clinical Operations

Alison Thayer is the Director of Clinical Operations for Urban Balance. She is a Licensed Clinical Professional Counselor and a Certified Employee Assistance Professional. With nearly 20 years of experience in the mental health field, she is responsible for the day-to- day clinical services provided by UB’s psychotherapists and clinical interns. She oversees hiring, policies and procedures, quality and strategic initiatives, and all clinical supervision programming.

Alison joined Urban Balance in 2011 as a psychotherapist in effort to attain the work/life balance she was encouraging her clients to strive towards. She has held a wide variety of leadership roles in all of her work settings, ranging from being a corporate trainer as her side job while in graduate school, overseeing 13 programs in a community based mental health agency, and eventually working up to the role of managing the clinical services, nationally and globally, at the world’s largest provider of employee assistance programs. Through these experiences, Alison’s track record includes reducing staff turnover, increasing the quality of services, and most importantly, maintaining a positive, healthy and productive workforce. As a former university professor and trained in Critical Incident Stress Management services, she has provided consultation to small businesses, Fortune 500 companies, and the US Secretary of Treasury.

Andria Emerick Brown

Director of Intake and Insurance Operations

Andria Emerick Brown received her BSW from Lindenwood University. Upon graduation, she focused on crisis intervention and completed her internship at a domestic violence shelter. She has experience working with the developmentally disabled and severely mentally ill populations, as well as working as a case manager for a private adoption agency. Since her start at Urban Balance in 2010, she has worked to develop the Intake Department. She understands that finding the right therapist for each individual can sometimes be a challenging process, and her primary goal is to provide efficient services; helping potential clients to feel comfortable and heard while searching for "the right fit". She prides herself on excellent customer service and does her best to meet all clients' needs.

Lisa Streitmatter

Office Manager

Lisa Streitmatter is the Office Manager for Urban Balance.  A jack-of-all-trades, she ensures that the offices function smoothly for the comfort of all Urban Balance staff and clients. Lisa was hired at UB in 2016 after many years of experience as an Office Manager and Executive Assistant.  Since then, as Urban Balance has expanded, so has her reach.  Lisa is responsible for purchasing and vendor relationships and provides support to every area of leadership at Urban Balance.  In her spare time, she enjoys spending time with her husband and their many animals (2 dogs and 2 cats).

Taejah Vemuri, LPC, MPH

Director of Communications and Marketing

Taejah Vemuri is the Director of Communications and Marketing at Urban Balance. She is a Licensed Professional Counselor and has a Masters in Public Health. Taejah handles onboarding and offboarding of staff, website updates, responds to all marketing inquiries, distributes marketing materials, and organizes internal and external networking and training opportunities. She is also responsible for promoting all of Urban Balance's services and locations as well as maintaining the company’s presence on social media. 

Taejah joined Urban Balance in 2017 as a clinical intern while pursuing her Master’s degree in Counseling Psychology at Northwestern University. She earned a Bachelor of Arts degree in Psychology from Northwestern University and a Masters in Public Health from the University of Michigan. Prior to her work at Urban Balance, Taejah was the coordinator of an HIV prevention research study at the University of Illinois at Chicago. In this role, she was responsible for recruiting and retaining over 400 adolescent participants, as well as conducting mental health risk assessments in the community, probation centers, and detention facilities. She has experience and substantial skills in networking, coordinating and planning events, social media engagement, as well as working in the community.

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