Leadership Team

Alison Thayer, LCPC, CEAP

Director of Clinical Operations

Alison Thayer is the Director of Clinical Operations for Urban Balance. She is a Licensed Clinical Professional Counselor and a Certified Employee Assistance Professional. With nearly 20 years of experience in the mental health field, she is responsible for the day-to- day clinical services provided by UB’s psychotherapists and clinical interns. She oversees hiring, policies and procedures, quality and strategic initiatives, and all clinical supervision programming.

Alison joined Urban Balance in 2011 as a psychotherapist in effort to attain the work/life balance she was encouraging her clients to strive towards. She has held a wide variety of leadership roles in all of her work settings, ranging from being a corporate trainer as her side job while in graduate school, overseeing 13 programs in a community based mental health agency, and eventually working up to the role of managing the clinical services, nationally and globally, at the world’s largest provider of employee assistance programs. Through these experiences, Alison’s track record includes reducing staff turnover, increasing the quality of services, and most importantly, maintaining a positive, healthy and productive workforce. As a former university professor and trained in Critical Incident Stress Management services, she has provided consultation to small businesses, Fortune 500 companies, and the US Secretary of Treasury.

Andria Emerick Brown

Intake Manager

Andria Emerick Brown received her BSW from Lindenwood University. Upon graduation, she focused on crisis intervention and completed her internship at a domestic violence shelter. She has experience working with the developmentally disabled and severely mentally ill populations, as well as working as a case manager for a private adoption agency. Since her start at Urban Balance in 2010, she has worked to develop the Intake Department. She understands that finding the right therapist for each individual can sometimes be a challenging process, and her primary goal is to provide efficient services; helping potential clients to feel comfortable and heard while searching for "the right fit". She prides herself on excellent customer service and does her best to meet all clients' needs.

Alyssa Yeo, LPC

Communications Manager

Alyssa Yeo is the Communications Manager for Urban Balance. She is a Licensed Professional Counselor and Certified Yoga Teacher. Alyssa assists with the development of marketing strategies, planning and brand management. She is responsible for maintaining the company website and blog, as well as managing the company’s social media presence. She designs, develops and distributes marketing materials; manages and coordinates internal and external events and workshops; and conducts media outreach and networking in the community.

Alyssa joined Urban Balance in 2013 as a clinical intern while pursuing her Master’s degree in Counseling Psychology from The Chicago School of Professional Psychology. She holds a Bachelor of Science in Journalism, with a focus in advertising, from the University of Colorado at Boulder. During her time in Boulder, Alyssa worked in communications for one of the nation’s largest not-for-profit healthcare organizations. Upon graduation, she moved to Chicago to work for an international public relations agency, specializing in corporate communications for Fortune 500 companies. Alyssa has extensive writing skills, as well as experience in media relations, graphic design, and event planning.